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At Travel Treasures Co., we aim to provide you with all the information you need for an unforgettable travel experience. Below are some of the most frequently asked questions from our travelers. If you have any additional questions, please don’t hesitate to contact us.
General Questions
Q: What types of trips does Travel Treasures Co. offer? A: We offer a wide range of travel experiences, including wildlife safaris, cultural tours, beach holidays, adventure treks, and personalized itineraries tailored to your preferences.
Q: How do I book a trip with Travel Treasures Co.? A: You can book a trip by visiting our website, browsing through our travel packages, and filling out the booking form. Alternatively, you can contact our customer service team for assistance with your booking.
Q: Is there a minimum group size for your tours? A: We cater to both solo travelers and groups. Some tours have minimum participant requirements, but we also offer private tours for individuals, couples, and small groups.
Preparation and Packing
Q: What should I pack for a safari? A: We recommend packing lightweight, neutral-colored clothing, sturdy walking shoes, a hat, sunglasses, sunscreen, insect repellent, binoculars, a camera, and any personal medications. For a detailed packing list, please refer to our safari packing guide.
Q: Do I need any vaccinations before traveling? A: Yes, certain vaccinations are recommended or required depending on your destination. Common vaccinations include those for yellow fever, typhoid, hepatitis A and B, and malaria prophylaxis. Consult your healthcare provider or a travel clinic for personalized advice.
Q: What travel documents do I need? A: You will need a valid passport with at least six months of validity remaining, a visa (if required for your destination), and any relevant travel permits. It’s also a good idea to carry copies of important documents.
During the Trip
Q: How do I stay safe on a safari? A: Follow your guide’s instructions at all times, stay inside the vehicle unless advised otherwise, maintain a safe distance from wildlife, and avoid making loud noises. For more safety tips, please refer to our safari safety guidelines.
Q: What kind of accommodation can I expect? A: We offer a range of accommodations, from luxury lodges and tented camps to mid-range hotels and budget-friendly options. Details about accommodation for each tour are provided in the itinerary.
Q: Are meals included in the tour packages? A: Most of our tours include meals, as specified in the itinerary. This typically covers breakfast, lunch, and dinner, with options to cater to dietary preferences and restrictions.
Payments and Cancellations
Q: What payment methods do you accept? A: We accept major credit cards, bank transfers, and online payment platforms. Specific payment instructions will be provided during the booking process.
Q: What is your cancellation policy? A: Our cancellation policy varies depending on the tour package. Generally, cancellations made well in advance may qualify for a partial refund, while last-minute cancellations may incur higher charges. Please review our detailed cancellation policy on our website or contact us for specific information.
Q: Can I make changes to my booking after it’s confirmed? A: Yes, we understand that plans can change. Please contact us as soon as possible to discuss any changes to your booking. We will do our best to accommodate your requests, though changes may be subject to availability and additional charges.
Special Requests and Accommodations
Q: Do you offer customized itineraries? A: Absolutely! We specialize in creating personalized travel experiences. Contact our team with your preferences, and we’ll design a custom itinerary tailored to your interests and needs.
Q: Are your tours suitable for families with children? A: Many of our tours are family-friendly and include activities suitable for children. We can also customize itineraries to cater to families with young kids. Please let us know your requirements when booking.
Q: How do you handle dietary restrictions? A: We accommodate various dietary restrictions and preferences. Please inform us of any specific dietary needs when booking, and we’ll ensure suitable meal options are provided.
Contact Us
If you have any other questions or need further assistance, please don’t hesitate to reach out to us:
- Email: info@traveltreasurestz.com
- Phone: +255 757 632 771
- Address: Zanzibar Island, Tanzania
We look forward to helping you plan your next unforgettable journey with Travel Treasures Co.
